P R I V A C Y P O L I C Y

At EllaJo Studio, your privacy is important to us and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and how we keep it safe when you visit our website or make a purchase.

Who we are

EllaJo Studio is the trading name of Ella Camlibel.

If you have any questions about this Privacy Policy, please contact us at info@ellajostudio.com

What we collect

We may collect the following personal information:

  • Name

  • Email address

  • Billing and delivery addresses

  • Order history

  • Payment information (processed securely by our payment providers. We never store your card details.)

  • Website usage data

How we use your information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Send occasional marketing emails (only if you have chosen to receive them)

  • Improve our website and customer experience

  • Meet our legal and accounting obligations

Third party services

We use trusted third party providers to help operate our business, including:

  • Squarespace (website hosting)

  • Secure payment providers

  • Email marketing providers

  • Google Analytics

These providers only process your information where necessary to provide their services and are responsible for protecting your data in accordance with applicable data protection laws.

Your rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request that incorrect information is corrected

  • Request deletion of your personal information where appropriate

  • Withdraw your consent to marketing at any time

To make a request, please contact us at info@ellajostudio.com

Cookies

Our website uses cookies to improve functionality, understand how visitors use our site and help us improve your experience.

You can manage or disable cookies through your browser settings if you prefer. Please note that disabling certain cookies may affect how parts of the website function.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. Any updates will be published on this page.